Frequently Asked Questions

  • Morning sessions take place in Prospect Park, where we play and go hiking towards the lake. Afternoon sessions take place in Hillside Dog Park in Dumbo.

  • All dogs will be transported in a properly ventilated van that is equipped with crates to ensure their safety.

    Morning session pick up begins at 5:45 am, and afternoon session pick up begins at 11:00 am.

  • After a client visit and careful screening of your dog, clients must provide a set of keys to access the front door of the building and apartment/home.

  • No worries! To help your dog get comfortable being off leash, OUTSIDE provides off leash training using 10 to 100 feet leashes during the play sessions. Your dog will be able to be fully off leash in just a short time.

  • Here at OUTSIDE, we operate year round—rain, snow, sleet, or hail (and sunshine, of course!). In the event of severe weather with dangerous conditions, i.e. heavy snowfall, we will let you know via text or phone call if the session is cancelled. On very hot summer days, active play session time will be minimized, although your dog will have the same window of opportunity to play off-leash and socialize with other members of the pack (just in shadier areas!).

  • We regularly post photos and videos on our Instagram page so you can experience their play time with OUTSIDE.

Still have questions?